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How do I modify the app’s settings? To access the Settings screen, tap on the settings icon located in the upper right corner of the Home screen. Backup will take you to the backup function, and camera will launch the app’s camera. What do the individual icons on the Home screen do? Tapping on “Music,” “Photos,” “Videos,” or “Documents” will display only those file types, whether stored in Internal Storage (within the app), or in External Storage (on your Lexar device). How do I get it to refresh? Tap on the refresh icon in the upper right corner of the Home screen to immediately refresh your available storage display.

I have added files to my external storage device and the storage available display has not changed. Why does External Storage say N/A? External Storage will display N/A until you connect your Lexar iOS-compatible device. What does External Storage refer to? External storage is the storage on your connected Lexar iOS-compatible device. Tapping on Internal Storage on the Home screen provides access to only those files stored in the app’s internal storage, and does not provide access to all files on your device. Why can’t I see all the files on my phone/tablet when I tap on “Internal Storage” on the Home screen.

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Phone navigation – Encrypt (or Decrypt), Rename, Get info, Zip, and Zip and Lock are all located under “More.” Tablet navigation-More functions visible On the Home screen, what does the percentage and the “free” refer to under Internal Storage and External Storage? The home screen displays your available storage on your device (phone/tablet) under Internal Storage, and your available storage on your connected Lexar product under External Storage. There may be slight differences in navigation due to the available screen size of the tablet vs. Using the App Home Screen Does the app work the same on a tablet as on an iPhone? The functionality of the app is the same. Will the Lexar Media Manager app work with other manufacturer’s flash drives? No, the Media Manager app will only work with Lexar products. Contact your content provider for details and restrictions. Video-AVI/FLV/MP4/MOV/M4V/MKV/MPG/RM/RMVB/WMV/3GP Note: Does not support streaming of DRM-protected content. Which music and video file formats are compatible with the Lexar Media Manager? Files supported: Music-MP3/CAF/AAC/AIF/WAV/AIFF/M4A.

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Compatibility Which Apple devices are compatible with the Lexar Media Manager app? The app is compatible with iPhone 5/5s/5c, iPhone 6/6s/6s Plus, iPhone 7/7 Plus, iPhone SE, iPad mini 2/3/4, iPad 4, iPad Air 1/2, iPad Pro 9.7 inch/12.9 inch, and iPod touch (sixth generation). For more information on which app is compatible with your Lexar product, refer to the compatibility chart on the Lexar support page at Is the Lexar Media Manager available for Android? No, the Lexar Media Manager is an app that works with Apple® iOS products. The Lexar Mobile Manager app is an app that is compatible with older Lexar products, and not with more recent Lexar iOS-compatible products.

What is the difference between the Lexar Media Manager app and the Lexar Mobile Manager app? I see both on the App Store.

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How do I get the Lexar Media Manager app? You can download the app from the App store®. For a listing of products that the Lexar Media Manager works with, check out the compatibility list on To determine if this app is right for your Lexar iOS-compatible product, visit your product’s information page on. Getting started Which Lexar products work with the Lexar Media Manager app? Currently, the Lexar Media Manager app works with the Lexar JumpDrive® C25i flash drive.

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